At Rugged Science, we focus on work-life balance and innovation to promote a fun work environment because we know that satisfied, passionate people deliver amazing products. We are helping some of the world's most innovative organizations move to the next level of technological wonders. Come help us build the future — with your future.

Rugged Science builds ruggedized computers for the U.S. military and some of the most innovative industrial companies in the world — and business is growing fast. Rugged Science is currently in need of a Sales Administrator at our Sparks, MD facility. Successful candidates will support our sales team by handling administrative tasks, customer communications, and CRM management to ensure smooth operations and help drive company growth.

Responsibilities

• Assist the sales team with daily operations, including order processing, quote preparation, RMA requests, and client communications
• Maintain and update customer information and sales records in the CRM system (HubSpot)
• Generate and analyze sales reports, forecasts, and dashboards to support decision-making
• Process sales orders accurately and coordinate with logistics and finance to ensure timely delivery
• Handle customer inquiries, provide product/service information, and resolve administrative issues
• Prepare proposals, contracts, and other sales-related documents as needed
• Support the sales team during onsite meetings, events, or campaigns

Key Skills

• 1–3 years of experience in a sales support or administrative role (industry experience preferred)
• Proficiency in MS Office Suite, especially Excel and Outlook
• Experience with CRM systems (HubSpot required)
• Familiarity with ERP systems (preferred)
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Attention to detail and accuracy
• Team player with a proactive attitude

Education

Associate or bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred)

Salary Range

$50,000–$80,000 annually

Schedule

Monday–Friday, standard daytime hours

Company Benefits

• 3 weeks PTO per year
• 5 paid sick days per year
• Paid holidays
• 100% employer match up to 6% of salary contribution (no vesting schedule)
• Yearly bonus if company goals are met
• Up to $3,000 tuition reimbursement
• Medical, dental, and vision coverage for employees, spouses, and families